General Terms and Conditions of 2Survivalguys.de
Contractor, scope:
(1) Contracting party in the context of the following terms and conditions are 2Survivalguys.de Stefan Völcker, Rüttebergstrasse 44, 79650 Schopfheim, Germany and the customer.
(2) All deliveries and services are made exclusively on the basis of the following terms and conditions in the version valid at the time of the order.
(3) Deviating regulations are contradicted. Any provisions other than those contained herein shall only become effective with the express agreement of a representative authorized to conduct business (managing director, authorized signatory or authorized agent) and the respective customer. All communication within the framework of the declarations relevant to the contract takes place in German or English.
(4) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction shall be our place of business for all claims arising out of or on the basis of this contract. The same applies to persons who have no general place of jurisdiction in Germany or persons who have relocated their domicile or usual place of residence outside of Germany after conclusion of the contract or whose domicile or habitual residence is not known at the time the complaint is filed. Should a provision of this agreement be wholly or partially ineffective or lose its legal validity later, this shall not affect the validity of the remaining provisions.
Product range and order
(1) Please note that offers in our online shop can be limited in each case. Details are given in the respective product description. All prices are retail prices and include VAT (19% or 7%) and do not include shipping costs.
(01.07.2020-31.12.2020 the currently adjusted VAT rate of 16% or 5% applies)
It is the price at the time of ordering. Availability of the goods is not guaranteed.
(2) You order in our shop by clicking
Add the article to the shopping cart
Enter your delivery and payment details
Confirm the accuracy of your information on the control page and then click on the "Buy" button.
How to order:
After you put items into the cart it goes on ...
· Step 1: Log in with your known data. You create a customer account. You order without registration. Enter delivery address: Enter a billing address and, if you wish, a different delivery address.
· Step 2: Opt for payment in advance, PayPal or payment via Amazon .. Check the order form again, if necessary, change it via the corresponding button.
· Step 3: Here you must also accept our terms and conditions and in particular the right of withdrawal. Check order data click on the button "Buy".
Afterwards you will receive an order confirmation via eMail. Your orders will be stored with us. If you lose your order confirmation, please contact us via email. We will gladly send you the data of your order. The purchase contract comes off only by the sending of the articles ordered by you. Until full payment, the goods remain the property of Readypack.de / 2Survivalguys.de.
Sale of legally regulated articles:
The customer is responsible for any necessary permits and registration of legally regulated goods.
If a registration or permit is required for the possession of a product (knife, pepper spray, crossbow, bow, etc.), the buyer is responsible for obtaining this himself.
We check whether the requirements under German law (sale from 18 years) are met.
Selling abroad (where articles are not expressly prohibited)
Customers are responsible for observing the applicable laws.
Payment options
Payment in advance:
You will first receive an order confirmation. Please do not make any bank transfer!
Your order will be processed as quickly as possible and you will receive a corresponding pre-calculation with bank details, total amount and purpose.
Until the payment is received no reservation of the ordered goods. If the goods are sold out in the meantime at the time of the complete payment and have to be ordered anew, the customer will be informed immediately.
Payment by PayPal:
PayPal is the secure online payment service to pay quickly and easily in online stores.
free & secure: your bank or credit card details are only deposited with PayPal. That's why they are not sent over the Internet every time you make an online purchase.
Easy payment with two clicks. You pay via your deposited with PayPal bank or credit card data, without having to re-enter each time you buy.
Fast: PayPal payments arrive quickly. Because we can send the goods immediately and you get them thus usually earlier.
For technical reasons, this payment method or an order with this payment method can not be subsequently changed. If you have selected Paypal with your order and would now like to select another payment method or change the order with additional items, please cancel your order and enter it directly into our online shop.
For returns, we will automatically credit the amount to your PayPal account.
Payment via Amazon:
Simply log in with your Amazon account and pay as usual with all the options available to you on Amazon.
Important for deliveries to non-European countries (Norway, Switzerland)
Additional country-specific import duties may apply, such as customs duties, customs clearance fees and, if applicable, import sales taxes. The fee depends on the country. Please ask these fees at your local customs office. Also, additional cash on delivery fees may apply. These fees are to be borne by you.
Delivery conditions and shipping costs
Delivery by parcel service (DHL)
The delivery time is 4-6 working days after payment of your order, provided that all items are in stock and not otherwise stated in the product description. Personalized items require 1 - 3 weeks delivery time. The delivery capability of items is automatically displayed on the item detail page. Different delivery times are specified in the item description, so you know whether an item is in stock or not. When requesting non-stocked goods, we take your order in the backlog. The delivery takes place immediately after the article could be worried again.
If you have any questions about the delivery or the order status, please do not hesitate to contact our customer service.
If your items are already on the way to you, you can use the parcel delivery information at any time online to query the status of your order.
Postage and packaging: For postage and packaging and shipping within the EU, we charge a regular flat rate of 5.99.
From a value of 100, - Euro, the delivery is free shipping within Germany. Only applies to standard shipping DPD
Delivery outside Germany (EU / EEC):
For postage and packaging and shipping within the EU, we charge a regular fee of 10.99. Outside the EU 20.99 except Switzerland.
In any case, you are responsible for complying with the legal requirements (import and possession) of the respective country - please note the respective import regulations of your country! They bear the costs and fees, e.g. for returns through customs or undeliverability.
Shipping to non-EU countries is not possible (except Norway and Switzerland).
Refusal to accept parcel :
In the case of a mere return of the goods or Refusal / Non-redeemed shipment:a refusal of acceptance, the contract will continue to apply under the new law from 13.06.2014, unless you have declared an express withdrawal. In case of refusal of acceptance or non-redemption of a consignment, we expressly reserve the right to exclude the respective customer from certain payment options or further delivery. Any fees will be borne by the customer
Until the payment is received no reservation of the ordered goods. If the goods are sold out in the meantime at the time of the complete payment and have to be ordered anew, the customer will be informed immediately.
Cancellation
Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must (2SurvivalGuys, Rüttebergstrasse 44, 79650 Schopfheim, +49 7622 673 9280, widerruf@2survivalguys.de) by means of a clear statement (eg a letter sent by mail, e-mail) about your decision, to revoke this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
A shop without mistakes
Is our goal - but nothing is perfect. We reserve the right to make technical changes, improvements, errors and display errors. All dimensions are approximate. The color impression of a product may differ slightly from the picture for technical reasons.
Price regulation
The prices stated in the online shop apply.
Retention of title
Until full payment, the goods remain the property of the seller.
Jurisdiction
(1) The exclusive place of jurisdiction is Schopfheim or another legal place of jurisdiction of the seller's choice if the customer is a merchant within the meaning of the Commercial Code. It is exclusively German law.
(2) In the case of end-users within the European Union, the law applicable to the place of residence of the final consumer may also apply, provided that it is mandatory to apply consumer-law provisions.
If a private consumer is not resident within the European Union, our place of business is the place of jurisdiction.
(3) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, our place of business shall be the exclusive place of jurisdiction for all claims arising out of or on the basis of this contract. The same applies to persons who have no general place of jurisdiction in Germany or persons who have relocated their domicile or usual place of residence outside of Germany after conclusion of the contract or whose domicile or habitual residence is not known at the time the complaint is filed.
General:
For all orders and deliveries our terms and conditions apply. Should individual clauses of the terms and conditions be ineffective, this shall not affect the validity of the remaining clauses. Otherwise the statutory provisions apply.
Trademarks and Trademarks: Trademarks and Trademarks are the property of their legitimate owners and are used herein for description only. The use of trademarks and company names is under the assumption of free use.
Store sales: The right of exchange and cancellation does not apply to goods purchased in the store, as this is not a sale / distance selling of goods.
Copyright:
The content of our internet shop is protected by copyright. A duplication or spreading of the contained texts, graphics, photos, etc. is only with written permission by 2survivalguys.de possible.
Address / Imprint
You can reach us personally from:
Monday to Friday from 9:00 to 12:00 and 13:00 to 17:00.
By e-mail: info@2survivalguys.de
Via Internet: www.2survivalguys.de
Tel .: 07622 90 172 90
Tel .: from abroad: 0049 7622 90 172 90
Managing Director: Stefan Völcker
Tax ID No .: DE281329809
Address Provider:
Company 2SurvivalGuys
Rüttebergstrasse 44
D-79650 Schopfheim
Sparkasse Wiesental
Kto no .: 3279197
Bank Code: 68351557
IBAN No .: DE13 6835 1557 0003 2791 97
BIC: SOLADES1SFH
Note:
The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be reached via the external link
http://ec.europa.eu/consumers/odr/
We are not obliged to participate in a conciliation procedure and unfortunately can not offer to participate in such a procedure.
Final provisions
All deliveries and services are made only on the basis of our terms of contract. Should a provision of this agreement be wholly or partially ineffective or lose its legal validity later, this shall not affect the validity of the remaining provisions. German law applies to the exclusion of the UN purchase law.
The contract can only be made in German.
Consumer information: Non-participation in a dispute resolution procedure. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.